Careers
At the Valcartier Military Family Resource Centre, we take pride in our caring culture and the dedication of our 50+ team members. We foster a workplace rooted in autonomy, transparency, compassion, innovation, and fairness — values that guide everything we do.
The Centre recognizes its employees’ commitment by offering a comprehensive benefits package, including:
- Thirteen paid statutory holidays
- Six paid sick days
- Eight paid personal days
- Paid office closure between Christmas and New Year’s Day
- Employer contributions to a Group RRSP
- Flexible work schedule
- Group insurance benefits after three months of employment
- Numerous team-building and staff engagement activities
- Convenient access to a nearby cycling path
- Access to an on-site locker room with shower facilities
Spontaneous application
If you think you’re the person our organization needs, send us your resume to the following address.
Jobs
Reception agent – On-Call | Casual
Are you looking for a side job without a regular weekly schedule? Are you known for being a great listener and showing genuine compassion? Do you have a reassuring presence, even when guiding someone toward the right resources for their situation? Do you enjoy connecting with people and want to contribute to the well-being of the military and Veteran community?
If this sounds like you, we’d love to meet you!
As the first point of contact at our reception desk, you’ll welcome and assist our French- and English-speaking clients. You’ll respond to inquiries in person, by phone, and by email, and guide individuals toward the appropriate resources with empathy and care.
A schedule that’s anything but ordinary! Shifts are primarily scheduled in advance and are very occasional. You may work one or two days in a week, followed by several weeks or even a few months without being called in. No minimum number of hours is guaranteed.
What We Offer for This Position
- On-call position – based on replacement needs;
- Hourly wage between $24.12 and $36.95, depending on experience;
- Work location: Shannon (10 minutes from Val-Bélair);
- Start date: October 2026;
- 13 paid statutory holidays, calculated in accordance with Quebec labour standards;
- Personal and sick leave, subject to eligibility requirements.
What the Centre Offers Its Employees
- A supportive and caring work environment;
- Several team-building activities throughout the year;
- Complimentary specialty coffee, tea, and herbal tea at the office.
Qualifications and Skills
- Diploma of Vocational Studies (DVS) in Secretarial Studies or a related field;
- Minimum of three (3) years of experience in customer service;
- Proficiency in both French and English, spoken and written, to welcome French- and English-speaking clients, understand their needs, respond to inquiries in person, by phone or by email, and direct them to the appropriate resources;
- Availability and willingness to take on occasional or extended replacement assignments, depending on organizational needs;
- Strong commitment to excellent customer service;
- Ability to interact with and support vulnerable clients;
- Strong interpersonal skills;
- Empathy and excellent active listening skills;
- Autonomy, resourcefulness, and adaptability;
- Good knowledge of the military community and available community resources (an asset).
Please send your résumé and cover letter to the Human Resources Department at RH@crfmv.com.
Only candidates selected for an interview will be contacted.